Cancellation & Return Information

Can I cancel or return my order?

Orders can be canceled within 2 business days of placing the order. It is extremely difficult for us to cancel an order once it has been placed into production. As most of our items are “made to order” they cannot be changed, returned, or refunded at any time. Customers should review their product color selections and dimensions carefully prior to placing an order.

If you receive an incorrect item due to a Plymold error, contact Customer Support as soon as possible at [email protected]. We will arrange for the return of the incorrect item and ship the correct items to you.